Personal data

Privacy policy

Data controller

Tchaou Group Manufacture, Cotonou (Benin) — contact@tchaou-group.com.

Data collected

The contact and quote request forms collect only the information needed to process your request: name, company, email address, phone, destination country, product concerned, quantity, packaging and message.

Purpose and legal basis

This data is used solely to answer your commercial enquiry and to draw up an offer. Processing rests on your voluntary decision to make contact and on our legitimate interest in responding.

Recipients

Data is passed to the sales team of Tchaou Group Manufacture. It is never sold, rented or transferred to third parties for advertising purposes.

Retention period

Requests are kept for as long as needed to follow up the commercial relationship, then archived or deleted.

Your rights

You may request access to, correction, deletion or portability of your data, and object to its processing, by writing to contact@tchaou-group.com.

Cookies

This site uses no advertising cookies and no profiling trackers. Only technical cookies needed for the site to work and to remember the chosen language may be set.

Audience measurement

Site traffic is measured with Google Analytics: number of visitors, pages viewed, where visits come from, and the pages from which a quote request is sent. These measurements are statistical and serve only to improve the site. Advertising personalisation is switched off, and no information entered in a form — name, company, email address, telephone, message — is passed to Google.

You can refuse this measurement by installing the opt-out add-on published by Google: tools.google.com/dlpage/gaoptout

Third-party services

Clicking the WhatsApp button redirects you to the WhatsApp service, which is governed by its own privacy policy. Audience measurement is handled by Google Analytics, likewise governed by its own privacy policy.